Terms of Service for Contractor Website Services
1. Introduction
These Terms of Service (“Terms”) govern your use of Contractor Website Services (“we,” “our,” or “us”) products and services, including website development, domain name registration, and media services. By using our services, you agree to these Terms.
2. Website Development Services
2.1. Non-Refundable: Once purchased, our website development services are non-refundable due to the substantial work involved in creating your website.
2.2. Unlimited Changes: We provide unlimited changes during the development process to ensure your satisfaction with the final product.
2.3. Client Responsibilities: You agree to complete our onboarding form, which includes questions about your company. You also agree to provide images representing your work.
3. Monthly Marketing Services
3.1. Recurring Billing: By subscribing to our monthly services, you authorize us to automatically bill you each month.
3.2. No Refunds: Once a month of service is completed, no refunds will be issued.
3.3. Month-to-Month Contract: Our agreement is on a month-to-month basis with no long-term commitment.
3.4. Cancellation: To cancel, you must complete this form. Cancellations are not valid unless this form is submitted.
4. Domain Name Services
4.1. Ownership: Domain names are managed by us but owned by you, the client.
4.2. Transfer Out:
a) If we transfer the domain for you, there is a one-time fee of $199.00.
b) If you initiate the transfer yourself, we will unlock the domain at no cost.
4.3. Outstanding Balances: Domain names will remain locked and unavailable for transfer if there are any outstanding balances owed to us for any services.
5. Website Transfer
5.1. Option 1: We will provide admin access to your WordPress site for 30 days to facilitate transfer at no cost.
5.2. Option 2: We will zip up website files and transfer them using WeTransfer services for a fee of $199.00.
6. Content Creation
6.1. Original Content: We make every effort to ensure all content we create is original.
6.2. Client-Provided Content: Any content provided by you is used at your own risk regarding originality.
6.3. Images: We agree to provide royalty-free or licensed images in all website work.
7. AI Content Development
7.1. Nature of AI Content: You understand that AI-generated content is created based on the information you provide.
7.2. Originality: While we do not warranty the originality of AI-generated content, it is generally accepted as original and has not been used elsewhere.
8. Refund Policy
8.1. Website Development: Non-refundable after purchase.
8.2. Monthly Services: No refunds for completed months of service.
8.3. Domain Names: Non-refundable.
8.4. Website Transfer: Non-refundable once the transfer process has begun.
8.5. Content Creation: Non-refundable once the content has been delivered.
9. Limitation of Liability
To the fullest extent permitted by law, Contractor Website Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
10. Modifications to Terms
We reserve the right to modify these Terms at any time. Your continued use of our services after such modifications constitutes your acceptance of the new Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Clark County, Nevada, without regard to its conflict of law provisions.
12. Contact Information
If you have any questions about these Terms, please contact us at support@contractorwebsiteservices.com
13. Explicit Consent
By purchasing our services, you explicitly agree to these Terms of Service. You will be required to check a box or provide a digital signature indicating your agreement before any purchase is completed.
14. Dispute/Chargeback Policy
You agree to contact us directly at support@contractorwebsiteservices.com to resolve any issues before initiating a dispute/chargeback with your bank or credit card company. Failure to do so may result in additional fees and termination of services.
15. Dispute Resolution
Any disputes arising from these Terms will be resolved through binding arbitration in Clark County, Nevada, in accordance with the rules of the American Arbitration Association.
16. Record Keeping
We maintain detailed records of all transactions, communications, and service deliveries. These records may be used to resolve any disputes or chargeback claims.
17. Service Delivery Confirmation
Upon completion of any service, we will send a confirmation email to the address provided by you. This email serves as official confirmation of service delivery.
18. Payment Terms
Payments for all services are due at the time of purchase or on the agreed-upon billing date for recurring services. Failure to make timely payments may result in service suspension or termination.
19. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, or internet service provider failures.